CRM and Sales Software
CRM and sales software for companies in Oman
What's included
What we cover
Leads and customers
Every enquiry recorded with its source, owner and status from new to converted or lost.
Sales pipeline
Deals move through new, contacted, qualified, won and lost so managers see where sales stand.
Quotations with approval
Quotations are drafted, submitted, reviewed and locked, so pricing is checked before it reaches the customer.
Follow-ups and targets
Scheduled follow-ups, overdue lists and sales targets per salesperson.
Service requests and AMC
After the sale, track service jobs from request to close, and annual maintenance contracts with renewal dates.
WhatsApp and Instagram inbox
We can build a shared inbox that turns messages into tracked leads. See the screens below.
Not sure what you need? Tell us about your project in a few lines. We will reply with next steps and a quotation, no obligation.
What you get
Deliverables
- Lead and customer records
- Sales pipeline
- Quotation workflow
- Follow-up schedule
- Service and AMC tracking
- Setup and training
Common problems
Issues we help you solve
- Enquiries arriving on calls, WhatsApp and email with no single list
- Follow-ups forgotten because they live in someone's notebook
- Quotations sent without a manager seeing the price
- No view of what is in the pipeline or what each salesperson has closed
- AMC renewals missed because dates are not tracked
Where it is used
- Security and IT solution companies
- Trading and distribution companies
- Service businesses with maintenance contracts
- Sales teams that work through WhatsApp
System components
- CRM
- Leads
- Quotations
- AMC
Our work
From our own work: a WhatsApp and Instagram sales CRM
Screens from a sales workspace we designed for a private client, shown with the client's name and branding removed. Incoming WhatsApp and Instagram messages become tracked leads, get assigned to a salesperson on a rota, and move through a pipeline with scheduled follow-ups.
FAQ
Common questions
Last updated
What does a CRM do?
It keeps every lead and customer conversation in one system with an owner, a status and a next action, so nothing depends on one person's memory.
Can leads from WhatsApp be tracked?
Yes. We have built a shared WhatsApp and Instagram inbox that turns messages into leads and assigns them to salespeople. The screens are shown on this page.
Can we manage AMC contracts?
Yes. Contracts, service visits and renewal dates are tracked next to the customer record.
Can it match our quotation process?
Yes. The approval steps and quotation layout are adjusted to how your company works. This is a quoted piece of work.
How do I see it first?
Message us for a demo with sample data.
Start a project
Planning a crm and sales software project?
Tell us what you need and where. We will reply with next steps and a quotation.