AI Automation Services for the GCC
AI automation services for companies across the GCC
What's included
What we cover
Process review by video call
We talk through how the work is done today with the people who do it, and choose the one or two tasks where automation saves the most time.
Arabic and English customer replies
Common questions answered and customer details collected in either language, with a person taking over whenever needed. We test on your real messages before it goes live.
WhatsApp and CRM
Enquiries logged as leads, follow-ups scheduled and managers alerted, so nothing sits unanswered.
Documents and data entry
Invoices, forms and emails read automatically, with unclear items sent to a person to check.
Reports and alerts
Daily, weekly or monthly reports that build themselves and warnings when something needs attention.
Connecting your systems
We link the automation to your current software, CRM or ERP through its API so nothing is entered twice.
Not sure what you need? Tell us about your project in a few lines. We will reply with next steps and a quotation, no obligation.
What you get
Deliverables
- Process review and automation plan
- Working automation connected to your systems
- Arabic and English handling tested on your messages
- Training and handover
- Monitoring and adjustments after launch
Common problems
Issues we help you solve
- Customers message on WhatsApp at all hours and nobody can answer quickly
- Staff copy the same details between WhatsApp, email and spreadsheets
- Leads go cold because follow-ups are forgotten
- Reports are put together by hand every week or month
- Messages arrive in Arabic and English and are hard to sort
Where it is used
- Sales enquiries and follow-ups
- Customer support replies
- Invoice and document processing
- Scheduled reports
- Booking and appointment reminders
- Teams working across several GCC countries
System components
- GCC
- CRM
- Reports
- APIs
FAQ
Common questions
Do you work with companies outside Oman?
Yes. USTS is based in Muscat and works with companies across the GCC. Work is done remotely, with regular calls and online demos.
Can the automation handle Arabic as well as English?
It can be set up for both. We test it on your real customer messages first and show you the results before anything goes live.
Do we need to replace our current systems?
No. The automation connects to what you already use, so your team keeps working in familiar tools.
Which task should we automate first?
Pick a task that is repetitive, happens every day and follows clear rules. We help you choose the one with the biggest time saving, so you see a result before taking on more.
What about mistakes and private data?
Important actions can wait for a person to approve them. Before anything is switched on, we agree with you what data the automation can see and where it is stored.
How much does it cost?
It depends on the task and the systems it connects to. After a short call we send a clear quote, and most people start with one small automation. Quotations are free.
Do you also offer AI automation in Oman?
Yes, Oman is our home market. See our AI automation page for Muscat and Oman.
Start a project
Planning a ai automation services for the gcc project?
Tell us what you need and where. We will reply with next steps and a quotation.