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Retail Loss Prevention Program for a Premium Oman Chain

How USTS helped a multi-location retailer reduce shrinkage, improve monitoring, and standardize security operations across 15 stores.

RetailRegional retail chain
By USTS OmanPublished: 2026-05-10Last updated: 2026-05-10

Client Context

This project was delivered for a regional retail chain in the retail sector, with implementation priorities shaped around operational continuity, security visibility, and measurable outcomes.

Challenge

The client was seeing roughly 8% annual shrinkage across multiple branches and had inconsistent surveillance coverage, fragmented monitoring, and limited operational visibility at store level.

Solution Delivered

USTS designed and deployed an integrated program combining AI CCTV, facial recognition-enabled event review, EAS coverage, and centralized monitoring workflows tailored to the retailer’s loss-prevention priorities.

Results

Reduction in shrinkage within 6 months
62%
Centralized monitoring across locations
24/7
System uptime achieved after rollout
98%

Client Perspective

USTS provided an integrated solution that not only reduced our theft but improved operational visibility across all stores.
Regional Retail Manager

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